{"id":11668,"date":"2026-04-24T09:34:33","date_gmt":"2026-04-24T07:34:33","guid":{"rendered":"https:\/\/skyspa.dk\/terms-of-trade\/"},"modified":"2026-05-08T13:04:23","modified_gmt":"2026-05-08T11:04:23","slug":"terms-of-trade","status":"publish","type":"page","link":"https:\/\/skyspa.dk\/en\/terms-of-trade\/","title":{"rendered":"Terms of Trade"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11668\" class=\"elementor elementor-11668 elementor-10766\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fba026a e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"fba026a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInDown&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_direction&quot;:&quot;negative&quot;,&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:41,&quot;end&quot;:100}},&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:6,&quot;sizes&quot;:[]},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet&quot;]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6f6626e e-con-full white animated-slow e-flex elementor-invisible e-con e-child\" data-id=\"6f6626e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:500}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-462c3c9 elementor-widget elementor-widget-heading\" data-id=\"462c3c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms of Trade<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ee9600c e-con-full e-flex e-con e-child\" data-id=\"ee9600c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;shape_divider_bottom&quot;:&quot;book&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;,&quot;animation&quot;:&quot;none&quot;,&quot;position&quot;:&quot;absolute&quot;}\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M806,94.7C619.5,90,500,20.3,500,1.7c-1,18.6-117.5,88.3-306,93C92,97.2,0,97.9,0,97.9v-0l0,0v2.3h1000v-2.3 C1000,97.7,920.3,97.6,806,94.7z M350,65.1L350,65.1L350,65.1L350,65.1z\"\/>\n<\/svg>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1b83ab7 e-flex e-con-boxed e-con e-parent\" data-id=\"1b83ab7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e8419c4 e-con-full e-flex e-con e-child\" data-id=\"e8419c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-42fe397 e-con-full e-flex e-con e-child\" data-id=\"42fe397\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-94f6f28 elementor-widget elementor-widget-text-editor\" data-id=\"94f6f28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>General information<\/strong><\/h2><p><strong>Company:<\/strong> Sky Spa ApS<br> <strong>CVR no.:<\/strong> 46404947<br> <strong>Address:<\/strong> AC Hotel Bella Sky Copenhagen, Martha Christensens Vej 5, 2300 Copenhagen S<br> <strong>Telephone:<\/strong><a href=\"tel:+45 23 27 26 58\" aria-label=\"Telefon nummer\">+45 23 27 26 58<\/a><br> <strong>Email:<\/strong> <a href=\"mailto: info@skyspa.dk\" aria-label=\"Email adresse\"> info@skyspa.dk<\/a><\/p><p>These terms and conditions apply to the purchase and use of services at Sky Spa, both via our website and in person.<\/p><h3><strong>Services<\/strong><\/h3><p>Sky Spa exclusively offers treatment services within:<\/p><ul><li>Physiotherapy massage<\/li><li>Sauna\/steam bath<\/li><li>Subscriptions<\/li><li>Clipboard<\/li><li>Prepaid treatments and services<\/li><\/ul><p>All services are personal and may not be transferred to others unless otherwise agreed in writing.<\/p><h3><strong>Health, duty of information and responsibility<\/strong><\/h3><p>The customer has a duty to inform the customer before treatment about matters that may affect Saunagusen, the treatment and access to the spa area, including (but not limited to):<\/p><ul><li>Pregnancy<\/li><li>Injuries or illnesses<\/li><li>Chronic disorders<\/li><li>Medication consumption<\/li><li>Pain, surgeries, or physical limitations<\/li><\/ul><p>The processing is based on the information provided by the customer.<br> Participation in treatments is at your own risk, unless otherwise required by mandatory legislation.<\/p><p>Sky Spa assumes no responsibility for the loss of personal items or valuables brought into our facilities. We recommend that you use our lockers with locks to store your belongings during your stay. In the event of a break-in to one of the above lockers, Sky Spa cannot be held responsible, but will contribute to a possible police investigation of any theft by providing surveillance video, etc.  <\/p><h3><strong>Prices<\/strong><\/h3><p>All prices are stated in <strong>DKK.<\/strong><\/p><p>We reserve the right to change prices. Price changes do not affect services already purchased.<br> For subscriptions, price changes will be notified at least <strong>30 days<\/strong> before they come into effect. <\/p><h3><strong>Payment<\/strong><\/h3><p>We receive payment via:<\/p><ul><li>Dankort \/ Visa \/ Mastercard \/ MobilePay \/ various foreign cards<\/li><\/ul><p>Payment is made:<\/p><ul><li><strong>Subscriptions:<\/strong> Ongoing in advance per payment period<\/li><li><strong>Clip card &amp; prepayment:<\/strong> Upon purchase<\/li><\/ul><h3><strong>Subscriptions<\/strong><\/h3><ul><li>Subscriptions are <strong>ongoing<\/strong> and automatically renewed.<\/li><\/ul><ul><li>You can cancel your membership by contacting our customer service at info@skyspa.dk. The cancellation period is the current month + 1 month. Please note that there is a 3-month commitment period from the date of purchase.  <\/li><\/ul><ul><li>Cancellations are made via <a href=\"mailto:info@skyspa.dk\">info@skyspa.dk<\/a> .<\/li><li>Memberships cannot be put on hold. Upon cancellation, you will have to sign up for a possible waiting list if you wish to reuse your membership. <\/li><\/ul><p>No refunds will be given for periods already paid or begun.<\/p><h3><strong>Waiting list<\/strong><\/h3><p>If there are no available membership places, you can be added to the waiting list for a waiting list fee. We are accepting new members on an ongoing basis. Your place on the waiting list gives you a priority opportunity to become a member.  <\/p><p>By adding yourself to the waiting list, you automatically accept promotion to active membership. This means that you automatically become a member as soon as a place becomes available. Payment for the membership will then be initiated in accordance with the prices and terms applicable at any given time.  <\/p><p>The waiting list is administered as an automatic upgrade list in the order in which it was created. If the member <strong>does not<\/strong> wish to be automatically promoted, it is the member&#8217;s responsibility to unsubscribe from the waiting list before the promotion takes place. If the member unsubscribes, the waiting list fee will not be refunded.  <\/p><h3><strong>Haircut cards and prepaid treatments<\/strong><\/h3><ul><li>Validity: <strong>12 months<\/strong> from date of purchase unless otherwise stated.<\/li><li>Unused clips automatically expire on the expiration date.<\/li><li>Clip cards and prepayments cannot be exchanged for cash.<\/li><\/ul><h3><strong>Booking, cancellation and no-show<\/strong><\/h3><p>Cancellation must be made no later than <strong>24 hours<\/strong> before the agreed treatment.<\/p><p>By:<\/p><ul><li>missing or late cancellation<\/li><li>absence<\/li><\/ul><p>We reserve the right to:<\/p><ul><li>subtract one clip<\/li><li>or charge full payment<\/li><\/ul><h3><strong>Rules for card &amp; guest pass<\/strong><\/h3><p>Clip cards and guest passes are personal and non-transferable. They cannot be exchanged for cash and must be used within the validity period stated at the time of purchase. Any remaining clips on the clip card will not be refunded after expiration.    <\/p><h3><strong>Opening hours<\/strong><\/h3><p>We reserve the right to change opening hours at Sky Spa. This will be announced at least 3 weeks before the change takes effect. <\/p><h3><strong>Access to Sky Spa facilities<\/strong><\/h3><p>We reserve the right that the sauna, steam room and changing facilities may be fully occupied, and there will therefore be no room to use our facilities at the time requested by the member. If you arrive in vain, Sky Spa cannot be held financially responsible. <\/p><h3><strong>Sauna\/Steam bath<\/strong><\/h3><p>When the sauna or steam room is being used for sauna sessions, the sauna or steam room will be closed. Sky Spa cannot be held liable for financial compensation for members being unable to use the facilities in Sky Spa during these sessions. <\/p><h3><strong>Right of withdrawal<\/strong><\/h3><p>When purchasing online, you have <strong>a 14-day right of withdrawal,<\/strong> cf. the Danish Consumer Contracts Act.<\/p><p>The right of withdrawal lapses if:<\/p><ul><li>the treatment has begun<\/li><li>the customer has accepted start-up before the expiry of the withdrawal period<\/li><\/ul><p>Cancellations must be made in writing to info@skyspa.dk.<\/p><h3><strong>Complaint<\/strong><\/h3><p>If you experience any deficiencies in a service, please contact us as soon as possible.<br> Complaints are processed in accordance with <strong>the rules of the Sales Act<\/strong> .<\/p><h3><strong>Personal information<\/strong><\/h3><p>We process your personal data in accordance with applicable data protection legislation.<br> See our <a href=\"https:\/\/skyspa.dk\/en\/privacy-policy\/\"><strong>Privacy Policy<\/strong><\/a> on the website.<\/p><h3><strong>Applicable law and venue<\/strong><\/h3><p>The terms and conditions are subject to Danish law.<br> Disputes are settled in Danish courts.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-672b860 e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"672b860\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;position&quot;:&quot;absolute&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-be35bcc e-con-full no-padding e-flex e-con e-parent\" data-id=\"be35bcc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:8,&quot;sizes&quot;:[]},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;laptop&quot;],&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}}}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a197b98 elementor-widget__width-inherit elementor-widget elementor-widget-template\" data-id=\"a197b98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"11664\" class=\"elementor elementor-11664 elementor-11296\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-409701c5 e-flex e-con-boxed e-con e-parent\" data-id=\"409701c5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-52a218b5 e-con-full white e-flex elementor-invisible e-con e-child\" data-id=\"52a218b5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76d54c07 prehead elementor-widget elementor-widget-heading\" data-id=\"76d54c07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Book an appointment today<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c98056b elementor-widget elementor-widget-heading\" data-id=\"3c98056b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Slow down \u2013 and find peace at Bella Sky Spa<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6ad48252 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"6ad48252\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:600}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a32f0fe cta elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"7a32f0fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/skyspa.dk\/en\/become-a-member\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Book online<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa13def elementor-mobile-align-justify border white elementor-widget elementor-widget-button\" data-id=\"aa13def\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.google.com\/maps\/place\/Martha+Christensens+Vej+5,+2300+K%C3%B8benhavn\/@55.6395824,12.575567,17z\/data=!3m1!4b1!4m6!3m5!1s0x465254a46f78ad0f:0x512dc53cd30eb2c5!8m2!3d55.6395794!4d12.5781419!16s%2Fg%2F11bw3gzjcn?entry=ttu&#038;g_ep=EgoyMDI2MDQyMC4wIKXMDSoASAFQAw%3D%3D\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Find Bella Sky Spa<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4dd06f70 e-con-full e-flex e-con e-child\" data-id=\"4dd06f70\" data-element_type=\"container\" data-e-type=\"container\" 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Martha Christensens Vej 5, 2300 Copenhagen S Telephone: Email: These terms and conditions apply to the purchase and use of services at Sky Spa, both via our website and in person. Services Sky Spa exclusively offers treatment &#8230; <a title=\"Terms of Trade\" class=\"read-more\" href=\"https:\/\/skyspa.dk\/en\/terms-of-trade\/\" aria-label=\"Read more about Terms of Trade\">Read more<\/a><\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"class_list":["post-11668","page","type-page","status-publish"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms of Trade | Bella Sky Spa<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/skyspa.dk\/en\/terms-of-trade\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms of Trade | Bella Sky Spa\" \/>\n<meta property=\"og:description\" content=\"Terms of Trade General information Company: Sky Spa ApS CVR no.: 46404947 Address: AC Hotel Bella Sky Copenhagen, Martha Christensens Vej 5, 2300 Copenhagen S Telephone: Email: These terms and conditions apply to the purchase and use of services at Sky Spa, both via our website and in person. 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Services Sky Spa exclusively offers treatment ... 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